Privacy Statement
Contact details
Ignxtion, T/A SmartTechNXT, located at World Trade Center Twente
Industrieplein 1, 7553LL,
Hengelo, Netherlands is responsible for the processing of personal data as reflected in this privacy statement.
- World Trade Center Twente
Industrieplein 1, 7553LL,
Hengelo, Netherlands - +31630464098
- connect@smarttechnxt.com
SmartTech NXT is the data controller responsible for your personal data in connection with the Ignxtion platform and its services. The Ignxtion brand and website are owned and operated by SmartTech NXT B.V.
Last updated: 23 June 2025
This Privacy Policy outlines how SmartTech NXT B.V., trading as Ignxtion and owner of the domain www.ignxtion.com, collects, uses, processes, stores, and protects your personal data when you engage with our website, services, or related digital platforms.
We are committed to protecting your privacy and handling your personal information in compliance with applicable privacy laws, including the General Data Protection Regulation (EU GDPR), the UK GDPR, and the Protection of Personal Information Act (POPIA) in South Africa
Personal data we process
Ignxtion may collect the following categories of personal data:
Identity Data: First name, last name
Contact Data: Email address, phone number
Technical Data: IP address, browser type, device information, operating system
Usage Data: Pages visited, session duration, interactions, referral source
Marketing and Communications Data: Preferences for receiving marketing from us and third parties
We do not knowingly collect or process data relating to special categories of personal data (e.g. health information, biometric data), unless legally required or you explicitly consent.
How We Collect Your Data
Ignxtion collects data in the following ways:
Direct interactions: You provide data by filling out forms, contacting us, subscribing to services, or requesting demos.
Automated technologies: Data collected via cookies, server logs, analytics tools, and other technologies when you browse our website.
Third parties or publicly available sources: Where permitted by law, we may receive data from partners, affiliates, or public databases.
Lawful Basis for Processing
We process your personal data based on one or more of the following legal grounds:
Consent (e.g. newsletter subscriptions)
Contractual necessity (e.g. to provide products or services)
Compliance with a legal obligation
Legitimate interests (e.g. marketing, service improvement, fraud prevention), provided these do not override your fundamental rights
How We Use Your Personal Data
Ignxtion may use your personal data to:
Provide, maintain, and improve our services
Manage your account and access to the Ignxtion platform
Contact you with service updates, alerts, and marketing communications (subject to preferences)
Comply with legal obligations
Analyse usage trends and improve user experience
Support security and fraud prevention
Manage potential business transfers or restructuring activities
Special and/or sensitive personal data we process
Ignxtion does not intend to collect data about website visitors who are under the age of 18, unless they have permission from a parent or guardian. However, Ignxtion cannot verify whether a visitor is over 16 years old. If you believe that we have collected personal data about a minor without the required consent, please contact us at connect@smarttechnxt.com, and the information will be deleted.
Automated decision-making
Ignxtion does not make decisions based solely on automated processing that could have (significant) consequences for individuals. These are decisions made by computer programs or systems without any human involvement (such as an employee of Ignxtion).
How long we retain personal data
Ignxtion retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
Legal and regulatory compliance
Contractual and warranty obligations
Analytics and business reporting
Retention periods may vary based on the type of data and legal requirements in the relevant jurisdiction.
Sharing personal data with third parties
Ignxtion may share your personal data with:
Service providers: such as hosting, analytics, CRM, payment processors
Affiliates or subsidiaries under common control, subject to this Privacy Policy
Business partners or contractors, where necessary to provide services
Authorities or regulators, when legally required
Potential buyers in the event of a merger, sale, or acquisition
Other users, if you engage in public forums or features that share information publicly (only where explicitly consented to)
Cross-border transfers:
If your data is transferred outside the European Economic Area (EEA), the UK, or South Africa, we will ensure that appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions) are in place to protect your data in accordance with applicable laws.
Cookies or similar technologies we use
Ignxtion uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone upon your first visit to this website.
Ignxtion uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered.
These cookies are also used to ensure the website functions well and can be optimized. In addition, we place cookies that track your browsing behavior so we can offer personalized content and advertisements. During your first visit to our website, we informed you about these cookies and requested your consent to place them.
You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any previously stored information through your browser settings. For more information, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Data Security
We implement appropriate technical and organisational security measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure. These include data encryption, firewalls, and secure server environments.
However, no system is entirely infallible. You are responsible for maintaining the confidentiality of your login credentials and account access.
Your Rights
You have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Erase your data (“right to be forgotten”)
Restrict or object to processing under certain circumstances
Withdraw consent at any time, where consent is the basis for processing
Data portability in a machine-readable format
Lodge a complaint with a supervisory authority (e.g., the Dutch DPA or South African Information Regulator)
To exercise your rights, contact: connect@smarttechnxt.com
Third Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies separately.
Changes To This Policy
We may update this Privacy Policy to reflect legal, operational, or technological changes. When we do, we will:
Post the revised policy on this page
Update the “Last updated” date above
Notify you via email or on-site banner if the changes are material
Please review this policy periodically to stay informed of our practices.
Contact Us
If you have questions about this Privacy Policy, your rights, or our data practices, you may contact us at:
Email: connect@smarttechnxt.com
Registered Office: Industrieplein 2, 7553LL, Hengelo, The Netherlands
